Pipixer

Help and support

For Pipixer version 1.0

Sign in or reset a password

Use the same account method you originally selected: email/password, Google or Apple, where available. For a password account, tap Forgot password and enter your account email. Google and Apple account recovery is handled by those providers. Apple setup is being verified for the community release; a visible button alone does not confirm availability.

Create and reopen projects

Use Projects to create a project or reopen one saved on this device. Local project packages stay on the device after sign-out. Keep source media available so the editor can reopen every clip.

Record or import

Use Record for camera capture. Grant camera and microphone access when prompted. Choose media from Photos or Files when an import control appears. You can review or change permissions in iOS Settings.

Edit and export

Open a project in Editor, preview your changes, then use Export. Saving to Photos requires Photos add permission and enough free device storage. Keep the app open if iOS shows that an export is still running.

Home, Social and My uploads

Home and Social show approved creator content. Use My uploads to inspect upload and review status. A device-only draft or waiting upload is not a published video. Pending checks and eligible appeals appear with the relevant submission. Automatic publication is held for certification.

Offline use

Local projects and editing remain available when the network is unavailable. Sign-in, password reset, cloud recovery and other clearly labelled online operations need a connection and should show a recoverable error instead of changing local media.

Account data and deletion

Open More, Account, then Account Data & Deletion. You can prepare a cloud-data export and permanently delete the cloud account. Local project packages are kept until you remove them separately.

Contact support

Email ghazijohar@gmail.com with the app version, device model, iOS version, steps that caused the problem and any non-sensitive screenshot. Do not send passwords or private source video.

Send product feedback or review the privacy policy.